PRIVACY POLICY

Effective Date: May 25, 2026

Company Name: Stitchcraft Apparels Pvt. Ltd.

Website: https://stitchcraftapparels.com

Registered Address: GD-124, Pul Prahaladpur, New Delhi – 110044

At Stitchcraft Apparels Pvt. Ltd., we value the privacy of our visitors, corporate clients, and institutional partners. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal and business data remains secure.

1. Information We Collect

We collect information to provide better services to our clients. This includes:

Personal & Business Identification: Name, company name, designation, email address, phone numbers (including mobile numbers for order coordination), and delivery/factory addresses.
Inquiry & Order Data: Specifications regarding customized uniforms, corporate apparel, fabrics, sizing requirements (such as sizing measurements, outseam/inseam specifications, or design preferences), and bulk quantity requirements.
Form Submissions: Any data submitted via our website contact forms, WhatsApp automation channels, or direct email communications (stitch_scindia@yahoo.co.in).

2. How We Use Your Information

The information we collect is utilized strictly for business and operational purposes, including:

Processing bulk orders, manufacturing customization, and executing timeline commitments.
Responding to technical specifications, product layout requests, and providing official price quotations.
Coordinating logistics and ensuring smooth Pan-India delivery services to your specified corporate or institutional address.
Managing customer support queries regarding apparel fitting, sizes, and order tracking.
Sending automated order confirmations, shipping updates, or abandoned cart alerts via email or automated API systems (such as WhatsApp alerts).

3. Data Protection & Security

We implement robust technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Access to your business data is restricted to authorized personnel who need the information to execute manufacturing, logistics, or client servicing.
We do not sell, rent, or trade your personal or corporate information to third-party marketing agencies.

4. Data Sharing with Third Parties

We only share information with third parties in the following necessary business scenarios:

Logistics Partners: Sharing shipping addresses and contact phone numbers with regional rail networks, intercity cargo providers, or courier services to fulfill delivery obligations.
E-commerce & Management Platforms: Processing data securely through verified web architecture (such as WordPress/WooCommerce infrastructure) for order logging.
Legal Compliance: If required by law, government regulations, or judicial orders from authorities in the New Delhi jurisdiction.

5. Cookies and Web Analytics

Our website may use cookies to enhance user experience, track website performance, and analyze visitor traffic flow. You can choose to disable cookies through your browser settings, though it may affect certain interactive functionalities of our website page.

6. Your Data Rights

You have the right to:

Request access to the personal or corporate data we hold about you.
Request corrections to any inaccurate information (e.g., updating delivery details or contact phone numbers).
Opt-out of automated notifications or marketing updates at any given time.

7. Contact Us

For any questions, updates, data correction requests, or grievances regarding this Privacy Policy, please contact our administrative desk:

Phone: +91-9910762300 (Sonia Sethi) | +91-9310453926 (Arpit Sethi)
Email: stitch_scindia@yahoo.co.in
Address: GD-124, Pul Prahaladpur, New Delhi – 110044